Half a Million Anker Power Banks Recalled for Fire and Explosion Risk—What to Know

Be sure to check your portable charging devices before you pack them in your carry-on or stash them in your tote. According to the U.S. Consumer Product Safety Commission (CPSC), about 481,000 Anker power banks are being recalled because the lithium-ion batteries in the devices can overheat, posing fire and burn hazards.

This recall involves the following power banks that can be used as portable electronic charging devices for smartphones, laptops, and tablets:

• Anker Power Bank with built-in USB-C cable, model number A1647, total capacity 20,000mAh, and total output 22.5W
• Anker MagGo Power Bank, model number A1652, total capacity 10,000mAh and total output 7.5W
• Anker Power Bank, model number A1257, total capacity 10K and total output 22.5W
• Anker Zolo Power Bank with built-in USB-C and lightning cables, model number A1681, total capacity 20K, and total output 30W
• Anker Zolo Power Bank with built-in USB-C cable, model number A1689, total capacity 20K, and total output 30W

“Anker” is engraved on the front of the devices, and the model number is located on the back or side of the power bank. You can locate the serial number next to “SN Code” on the back or side of the device.

The power banks were sold at Best Buy, Target, and other retail stores nationwide, as well as online on Amazon, AliExpress.com, eBay, and Walmart.com, and via the TikTok shop from August 2023 through June 2025 for between $30 and $50.

Anker says that “the likelihood of malfunction is considered minimal,” but the company is “initiating a voluntary recall out of an abundance of caution.” So far, the CPSC has received 33 reports of fire and explosion incidents. Four minor burn injuries and a report of substantial property damage have been reported.

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The CPSC urges consumers to immediately stop using the recalled power banks and visit Anker’s recall page to verify the product's serial number and register it for the recall. If you have an affected product, file a claim with Anker Innovations to receive a refund or an Anker gift card.

To receive a refund, consumers are required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word “recalled” written on the power bank in permanent marker. Anker will then provide instructions on how to return or dispose of the recalled power banks.

Do not throw the recalled lithium-ion battery or device into the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores, CPSC warns. Recalled lithium-ion batteries must be disposed of differently from other batteries because they present a greater risk of fire.

Your municipal household hazardous waste collection center may accept the recalled lithium-ion battery or device for disposal. Contact the center and ask whether it accepts recalled lithium-ion batteries. If it doesn't, contact your municipality for further guidance. You can also refer to the U.S. Environmental Protection Agency's website for more info on lithium-ion battery disposal.

For questions, reach out to Anker Innovations Limited at 800-988-7973, 6 a.m. to 5 p.m. PT, Monday to Friday, or email [email protected]. For more info, visit Anker’s recall page.